New York, NY – 9.16.25 – CollectionPro has announced a strategic partnership with Visco Spine & Joint Center, a leading name in spine, joint, and musculoskeletal care. This collaboration underscores CollectionPro’s growing role as a trusted leader in Out-of-Network (OON) claims support, while marking a significant step forward for Visco in securing fair reimbursements under today’s challenging regulatory landscape.
For CollectionPro, the partnership with Visco marks an important step forward in its mission to support providers with complex Out-of-Network claims. Visco is a well-established healthcare organization with a strong reputation for patient-focused care, and being selected to assist them reinforces the value of CollectionPro’s specialized services. This collaboration represents a meaningful opportunity to help a respected provider navigate the challenges of OON claims while ensuring fair and timely reimbursements.
The No Surprises Act (NSA) and Its Impact on Providers
The No Surprises Act (NSA) was introduced to protect patients from unexpected medical bills, particularly in situations involving out-of-network providers. While the law primarily benefits patients, it has created significant financial and administrative hurdles for many providers. Thus, providers must now navigate a complex landscape of compliance, underpayments, and delayed reimbursements.
One of the cornerstones of the NSA is the Independent Dispute Resolution (IDR) process, a binding arbitration mechanism that allows providers to challenge underpayments from payers. However, the IDR process is intricate, resource intensive, and time-consuming, which requires expert navigation to achieve favorable outcomes.
How CollectionPro Supports Providers through NSA and IDR
Partnering with CollectionPro ensures that providers can maximize their reimbursements and minimize operational disruptions. CollectionPro’s dedicated OON claims and IDR support services streamline the entire process, from claim submission to arbitration, which is free of cost. By leveraging deep payer knowledge, legal expertise, and a proven process framework, CollectionPro turns the complexities of NSA into opportunities for providers.
“Our approach is about more than just claims processing, it’s about leveling the playing field for providers,” said Maverick Johnson the spokesperson of CollectionPro. “Insurance companies have the resources to challenge reimbursements, and CollectionPro ensures healthcare organizations have equally powerful expertise on their side.” Maverick further added.
Advantages of Partnering with CollectionPro
CollectionPro brings unique strengths to the table, ensuring that providers are fully equipped to handle OON claims. These include:
- End-to-End OON Claims Management – From verification to appeals, every step is handled with precision.
- Expert NSA & IDR Navigation – Specialized in house lawyer support to manage the dispute resolution process effectively, ensuring providers receive fair payments.
- Maximized Reimbursements – Strategic claim positioning ensures optimal financial outcomes.
- Zero Administrative and Arbitration Expenses – No administrative or any kind of administrative cost. You pay only 10% contingency fee only if you win.
- Compliance-First Approach – Ensuring every claim aligns with NSA and state specific regulations.
- Higher Success ratio – Focused on protecting provider rights in payer negotiations, we have worked on 10,000 cases with 92% won.
- Accurate Coding & Clean Claim – We ensure clean submission to minimize initial denials
- Efficient Payer Negotiation – Better settlement strategies and solutions that maximize reimbursements
- Transparent Real-Time Reporting through advanced dashboards and more
A Proud Partnership for the Future
This partnership, in short, underscores how collaboration can help providers navigate the growing challenges of Out-of-Network claims and the No Surprises Act. By combining clinical excellence with specialized financial support, it highlights the importance of ensuring providers are reimbursed fairly while staying focused on patient care. As CollectionPro continues to expand, such collaborations demonstrate the value of dedicated expertise in building a more balanced and sustainable provider–payer environment.
About Visco Spine & Joint Center
The Visco Spine & Joint Center is one of the largest and most respected providers of non-surgical spine and joint care in Northern New Jersey. Founded in 2007, the center has grown into a multi-location network with offices in Hoboken, Jersey City, Bayonne, and Wyckoff—serving patients across Hudson, Bergen, and surrounding counties. Visco offers a comprehensive range of services including interventional pain management, sports medicine, physical therapy, and rehabilitation and more. Recognized for clinical excellence and a patient-first approach, Visco has become a trusted destination for individuals seeking advanced, non-surgical solutions to spine, joint, and musculoskeletal conditions.
About CollectionPro
CollectionPro is a specialized revenue cycle management partner focused on helping healthcare providers navigate the complexities of Out-of-Network (OON) claims and the No Surprises Act (NSA). With deep expertise in Independent Dispute Resolution (IDR) processes, CollectionPro provides end-to-end solutions that ensure providers receive fair reimbursements while maintaining compliance. From claim submission and appeals to arbitration and resolution, CollectionPro streamlines the process, improves cash flow, and advocates for providers’ financial interests. Its scalable services are designed to support healthcare organizations of all sizes, making it a trusted partner in today’s challenging reimbursement landscape.
To learn more, visit
Maverick Johnson
Email: [email protected]
Call: (212) 243-3516
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